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Privacy Policy

How we handle and protect your personal information

1. Introduction

Recipefusionlab (“we”, “us”, “our”) is committed to handling personal information responsibly and in accordance with this Privacy Policy. This Policy explains how we collect, use, and protect information provided to us when you use our services.

2. What We Mean by Personal Information

Personal information refers to any data that can identify you directly or indirectly — including your name, email address, telephone number, postal address, purchase history, and access logs. We handle personal information only as described in this Policy and, where required, with your explicit consent.

3. Information We May Collect

Depending on how you interact with us, we may collect the following:

  • When placing an order: name, address, telephone number, email address, payment details
  • When contacting us: name, email address, content of your message
  • When attending a workshop: participant information, emergency contact, relevant health notes
  • When browsing our website: access logs, device information, cookies, IP address
  • When subscribing to communications: email address, subscription preferences

4. How We Use Your Information

We use collected information for the following purposes:

  • Fulfilling orders, arranging delivery, and processing payment
  • Responding to enquiries and communicating about your order or booking
  • Sending workshop and product information where you have opted in
  • Improving our website, services, and security
  • Analytics and statistical research (in aggregated or anonymised form where possible)
  • Complying with applicable legal obligations

5. Sharing Information with Third Parties

We do not sell or rent your personal information. We may share information with third parties only in the following circumstances: with delivery providers (address only, as necessary for fulfilment); in response to a lawful request by public authorities; with service providers who process data on our behalf under a written confidentiality agreement; or where you have given explicit consent.

6. Data Security

We apply technical and organisational measures — including SSL/TLS encryption, firewall protection, and access controls — to safeguard your information against unauthorised access, alteration, or disclosure. Staff are trained on data protection and are bound by confidentiality obligations. Please note that no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience, analyse site usage, and remember your settings. Most browsers allow you to control cookie preferences. Disabling certain cookies may affect the functionality of some parts of the site. Please refer to our Cookie Policy for full details.

8. Your Rights

You have the right to request access to, correction of, or deletion of personal information we hold about you. To make a request, please contact us by email. We will respond within a reasonable period and may need to verify your identity before proceeding.

Email: hello@recipefusionlab.com

9. Retention of Information

We retain personal information for as long as necessary to fulfil the purposes described in this Policy, or as required by law. When information is no longer needed, it is securely deleted or anonymised.

10. Changes to This Policy

We may update this Privacy Policy from time to time in response to changes in law, our services, or technology. Material changes will be communicated by email where appropriate. Please check the last updated date at the bottom of this page.

11. Contact

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Recipefusionlab Customer Support

Email: hello@recipefusionlab.com

Phone: +81 44-833-7154

Address: 〒213-0011 Kanagawa, Kawasaki, Takatsu Ward, Hisamoto, 3-15-11

Last updated: April 2026